Newsletters From BTU

Transitioning To The Next Normal

Tomorrow, Lloyds will publish its Q1 results and will set out how much the coronavirus pandemic will cost the bank. Barclays has set aside £2.1bn and HSBC £2.4bn for customers not being able to repay back loans during the crisis. The UK economy could shrink by 35% in...

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What About The Bonus For Front-Line Staff?

Members will recall that in one of our previous Newsletters in early April – ‘Bonuses For Front-Line Staff’- we said that Lloyds front-line staff should get a one-off bonus to reflect the fact that by going to work every day they are putting themselves and their...

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We Only Need A Telephone!

The bank has released 1 million ‘reach out’ leads for customers who are over 70. Over the next few weeks Banking Consultants will be contacting those customers to see how they are coping in the current crisis. The bank says the calls are for customers to: “talk about...

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More Freedom For Commercial Banking

According to the Government’s latest data just 1.4% (4,200 of 300,000 that have sought help online) of those businesses that enquired about the Coronavirus Business Interruption Scheme (CBILS) have been successful. Tens of thousands have made formal applications but...

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We Are Not Working Together!

Before we get onto the substance of this Newsletter members will be aware that the in-house staff unions – Accord and Unite – have issued a joint statement with Antonio Horta-Osorio, Group Chief Executive, on COVID-19 and the bank’s response to the unfolding pandemic....

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Covid-19 Survey

On Tuesday 14th we are going to carry out what I expect to be our last Covid-19 survey in Lloyds branches. The surveys so far, in which members have participated fully, have given us a chance to identify the key issues and problem areas and given members a voice that...

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Pressure In Commercial Banking

Whilst the Government’s Coronavirus Business Interruption Loan (CBIL) scheme, which is worth £350bn, is welcome news for those businesses that might not be able to secure finance through their bank, the pressure placed on relationship managers to respond to customers’...

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BTU Newsletters

Information when you need it most. Working in a rapidly changing industry you need authoritative, up to date information. Most importantly you need information you can rely on. BTU’s regular newsletters will bring you the information you need; readable but with enough detail for you to form an opinion on the facts. We want you to see our newsletters regularly and as soon as they are issued.

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