Newsletters From BTU

Bank Pushes Working Pattern Changes

We’ve received numerous calls from members concerned about what appears to be the Bank’s latest push to change working hours and align them with branch opening times. Many of the members have been concerned that they will only be paid for the opening hours of the...

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Bank Breaks Own Policy On Fact Finds

A member subject to a fact find interview (an investigation meeting) asked for a copy of the recording made at the meeting or a transcript, only to be told by the Bank that she couldn’t have one. Leaving aside the wider implications of refusing to provide evidence...

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Real Pay Progression – The Elephant In The Room

The last report and accounts showed that Mr. Antonio Horta-Osorio, Group Chief Executive, is paid some 169 times more than the average worker in Lloyds Banking Group. The Lloyds pay gap is the highest in the UK financial services sector, and one of the highest in the...

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4.37 Million Customers Seeking Redress In Lloyds

According to documents leaked to the union there are some 4.37 million Lloyds customers awaiting remediation outcomes (in non-gobbledygook, having complaints resolved) costing the bank £766 million, and that doesn’t include new remediations introduced this year. Those...

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Lack Of Transparency

The main problem with the bank’s new approach to pay and performance is its fundamental lack of transparency. According to the bank’s own research, 31% of staff don’t trust their line manager to make fair decisions about their reward. That’s a startling statistic. And...

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Transparency Of Bonuses

It seems that SPWs pricing strategy – which was quoted extensively in the Financial Times from a leaked internal document – has set the cat amongst the pigeons. The Financial Times said: “The aggressive pricing strategy….comes as it [SPW] seeks to become a big...

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BTU Newsletters

Information when you need it most. Working in a rapidly changing industry you need authoritative, up to date information. Most importantly you need information you can rely on. BTU’s regular newsletters will bring you the information you need; readable but with enough detail for you to form an opinion on the facts. We want you to see our newsletters regularly and as soon as they are issued.

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