Newsletters From BTU

The last report and accounts showed that Mr. Antonio Horta-Osorio, Group Chief Executive, is paid some 169 times more than the average worker in Lloyds Banking Group. The Lloyds pay gap is the highest in the UK financial services sector, and one of the highest in the...

According to documents leaked to the union there are some 4.37 million Lloyds customers awaiting remediation outcomes (in non-gobbledygook, having complaints resolved) costing the bank £766 million, and that doesn’t include new remediations introduced this year. Those...

The main problem with the bank’s new approach to pay and performance is its fundamental lack of transparency. According to the bank’s own research, 31% of staff don’t trust their line manager to make fair decisions about their reward. That’s a startling statistic. And...

Please click here to view a PDF version of the letter. T 01234 262868 F 0844 7745971 E 24hours@btuonline.co.uk BTU, St John's Terrace, 3-7 Ampthill Street, BEDFORD MK42 9EY © BTU 2018

It seems that SPWs pricing strategy – which was quoted extensively in the Financial Times from a leaked internal document – has set the cat amongst the pigeons. The Financial Times said: “The aggressive pricing strategy….comes as it [SPW] seeks to become a big...

In a recent article on the PPI mis-selling scandal, the Financial Times quoted from an unnamed Lloyds seller who was working in the bank when PPI was being sold. The article says: “When Mathew started working for one of the UK’s biggest banks in the late 1990s, he...

It was us. We did it. We boosted the UK economy to the tune of £48 billion (cost to date of the payment protection mis-selling scandal) and that had a greater impact than the Bank of England’s quantitative easing (QE) programme according to many economists. It was a...