Newsletters From BTU

Spinning The Numbers

When the Bank announced another round of job losses last week it tried to manage the bad news by saying that it was creating “an additional 2,000 roles”. What it didn’t say immediately was that whilst it was creating 8,240 new digital roles it was getting rid of 6,240...

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“Discomfort” The Customer

In one group of branches in Lloyds Banking Group (LBG) staff were told: “that during an interview we must “discomfort” the customer……”. The member of staff went on to say: “I’m absolutely flabbergasted to hear such words from management! And if advisers do not do...

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6,000 More Job Losses in LBG

We’ve seen it all before unfortunately. The Bank leaks the story of job losses to Sky News, creating more uncertainty for staff, seeking to the give the impression that the 6,000 staff who are being made redundant will be able to get the 8,000 jobs being created. The...

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300 Advisers Going To JV

“300 or so advisers” will be transferred across to the new Joint Venture with Schroders according to George Culmer, Chief Financial Officer. Mr. Culmer let the cat out of the bag when he was responding to a question from an analyst following the publication of the...

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Agile Working In The Community Banks

All branch managers have recently completed an agility awareness training course and we expect that many will use that training to reorganise their branch staff – both in terms of working hours and working days. As always the vast majority of branch managers will deal...

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Union Wins Landmark Legal Case

Well, we’ve done it again. In the most anticipated pension case in 30 years, the High Court has ruled today that the Lloyds Banking Group pension schemes must equalise guaranteed minimum pensions (GMPs) for men and women. The outcome of this case will have profound...

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New Joint Venture

Lloyds Banking Group and Schroders plc will establish a new financial planning joint venture company for affluent customers. Under the deal, Lloyds will own 50.1 per cent of the share capital of the new joint venture and Schroders the remaining 49.9 per cent....

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Bank Cynically Withdraws Mortgage Benefit

Last year the main in-house staff union – Accord – reported that Lloyds Banking Group had agreed to extend the Colleague Concessionary Mortgage Schemes for another year. It said the agreement: “demonstrates again that positive results are achievable through a...

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BTU Newsletters

Information when you need it most. Working in a rapidly changing industry you need authoritative, up to date information. Most importantly you need information you can rely on. BTU’s regular newsletters will bring you the information you need; readable but with enough detail for you to form an opinion on the facts. We want you to see our newsletters regularly and as soon as they are issued.

To ensure you’re completely up-to-date, register to receive our newsletters by email or text message to your mobile phone (with a web link). As you would expect your email address and mobile number, like all our other membership information, are confidential to you and the Union.

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Older newsletters are available upon request.


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