Treating Vulnerable Customers Fairly?

The real economic consequences of the Covid-19 pandemic on individuals will only become apparent once the Government’s furlough schemes and support for the self-employed come to an end. More than 12 million workers are being supported by those schemes. Economists are...

Lloyds Working From Home Survey

Please click here to see the survey. Latest News Lloyds Working From Home Survey 14th July 2020 No Going Back – The New Reality 13th July 2020 Bank Responds To Union’s Campaign 25th June 2020 Executives Awarded 2,152,048 Shares During Pandemic 25th June 2020...

No Going Back – The New Reality

Crisis can be an opportunity for change. Our survey results show that Lloyds should embrace that change when it comes to the future of home working post Covid-19. As this crisis scythes through the economy, many organisations will be looking to save costs. In Lloyds,...

Bank Responds To Union’s Campaign

Following the union’s campaign for a recognition award for branch managers working on the frontline, Lloyds has announced today that grades D – F frontline staff will get an extra day off, either on a Friday or Monday, and will be able to get a family takeaway over...

It’s not too late to do the right thing, Antonio

Antonio Horta-Osorio’s decision not to recognise grades D and E branch managers working on the front line during the coronavirus pandemic has been met with a storm of protest. The Group Chief Executive, who we assume has been working from home since the lockdown...

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