BTU and Pensioner Members

We all know of course that the outbreak of the COVID-19 epidemic is have a significant impact on all our lives, especially of those for whom ‘social distancing’ and staying indoors are critically important.

For some members, watching television, listening to the radio or reading a book is just not going to be sufficient when they’re used to going out and about and socialising.

But many are likely to need practical help of one sort or another. BTU will do all we can to help with any problem.

BTU Staff

BTU’s Area Officers work regionally and will help in any way they can. Our Advice Team also has extensive experience in advising people who need help with the benefits system or dealing with officialdom in all its forms.

In fact, there aren’t many things we won’t take on, provided they’re legal, so if you need help please ring us on 01234 262868 (Choose Option 1).

Member Volunteers

We’re also setting up a network of pensioner members who have volunteered to help members in need and this will help us respond more quickly to requests for assistance.

If you’re a BTU member and you’d like to join our list of volunteers, please click here for further information.

Get In Touch

We’re here 24 hours a day, 365 days a year for urgent calls but if you are able to phone between 9:00 a.m. and 4:00 p.m. Monday to Friday that will be a big help. If everyone is on the phone when you call, don’t worry, please leave a message and we’ll make sure we call you back as soon as possible.

Alternatively, you can email us at support@btuonline.co.uk.

We look forward to hearing from you!

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